Executive Education Services: Peter Keen designs and delivers customized executive education programs for public and private sector organizations and has also works with many universities in their own programs.
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Peter Keen designs and delivers customized executive education programs for public and private sector organizations and has also works with many universities in their own programs. Of all his professional activities – except for writing – this is his favorite and his major area of commitment. He believes that executive education can be a major resource for organizational innovation and mobilization when it is carefully customized to clients’ business context and strategic plans: education for action. When every company in an industry has access to the same technology, competitive advantage comes from making the management difference. When every public sector organization faces the same demands for more service at lower cost, the e-gov edge rests on the same management difference. Peter’s goal is to help organizations create that difference.

He customizes his programs, often in collaboration with other leading educators, consultants and researchers, to ensure that they address their specific priorities, opportunities and challenges. That means closely working with them from the start, often through an initial consulting study built around a “business scan” of the competitive context (or, in the case of public sector organizations, the mission context), the customer context, and the management leadership vision and strategy, plus a “diagonal slice” of interviews with senior managers and relevant people across the organization in order to identify what they want the program to accomplish and what are their concerns and questions about IT.

Since each program is tailored to the client, he does not offer the standard “off-the-shelf” topic-based seminars. There are common themes running through the programs: business innovation via IT, competitive differentiation via process, transforming the cost structures of the organization, building value webs, new generation IT leadership, and fitting all the pieces together: organization, IT, economics and relationships.

In addition to the 1-2 and 1-3 day programs that are the core of his executive education program design and delivery, Peter provides ˝ day briefings on topics of interest and relevance to his clients. Recent examples include: new generation e-commerce, turning cost-driven outsourcing into innovation-paced co-sourcing, positioning your organization in the creative economy, gaining the coordination edge, leadership in practice, not theory, managing IT risks and e-government as excellence not electronic.

Clients that Peter has worked with closely and over a multi-year period in the executive education field include public and private sector organizations across the world. He` is very active in Europe, Asia and Latin America as well as North America.