Peter Keen designs and delivers customized executive education programs for
public and private sector organizations and
has also works with many
universities in their own programs. Of all his professional activities – except
for writing – this is his favorite and his major area of commitment. He believes
that executive education can be a major resource for organizational innovation
and mobilization when it is carefully customized to clients’ business context
and strategic plans: education for action. When every company in an industry has
access to the same technology, competitive advantage comes from making the
management difference. When every public sector organization faces the same
demands for more service at lower cost, the e-gov edge rests on the same
management difference. Peter’s goal is to help organizations create that
difference.He customizes his programs, often in collaboration with other
leading educators, consultants and researchers, to ensure that they address
their specific priorities, opportunities and challenges. That means closely
working with them from the start, often through an initial consulting study
built around a “business scan” of the competitive context (or, in the case of
public sector organizations, the mission context), the customer context, and the
management leadership vision and strategy, plus a “diagonal slice” of interviews
with senior managers and relevant people across the organization in order to
identify what they want the program to accomplish and what are their concerns
and questions about IT.
Since each program is tailored to the client, he does not offer the standard
“off-the-shelf” topic-based seminars. There are common themes running through
the programs: business innovation via IT, competitive differentiation via
process, transforming the cost structures of the organization, building value
webs, new generation IT leadership, and fitting all the pieces together:
organization, IT, economics and relationships.
In addition to the 1-2 and 1-3 day programs that are the core of his
executive education program design and delivery, Peter provides ˝ day briefings
on topics of interest and relevance to his clients. Recent examples include: new
generation e-commerce, turning cost-driven outsourcing into innovation-paced
co-sourcing, positioning your organization in the creative economy, gaining the
coordination edge, leadership in practice, not theory, managing IT risks and
e-government as excellence not electronic.
Clients that Peter has worked with closely and over a multi-year period in
the executive education field include public and private sector organizations
across the world. He` is very active in Europe, Asia and Latin America as well
as North America. |