Networks in Action

Book's Table of Contents:

Part One: Telecommunications as a Business Resource

1. Telecommunications: The Opportunity and the Challenge
2. Telecommunications Network Fundamentals
3. The Telecommunications Decision Sequence 
   

Part Two: Network Building Blocks

1. Terminals and Workstations 
2. Transmission Links 
3. Transmission Methods 
4. Standards and Architecture 
5. Types of Networks 
6. Networks in Action: Examples of Four Companies 
   

Part Three: Linking Business and Technology

1. Choosing the Right Opportunity 
2. Defining the Telecommunications Platform 
3. Making the Economic Case 
4. Case Study: Landberg Dairies 
   

Part Four: Managing the Telecommunications Resource

1. The Telecommunications Industry 
2. Managing Network Design 
3. Total Quality Operations 
4. Managing Costs 
   

Part Five: The Telecommunications Career Agenda

1. Telecommunications Management and the Organization 
2. Telecommunications and Your Career 

Available online extracts from this book: Chapter 3: The Telecommunications Decision Sequence Why Spend Money on Telecommunications? Minicase 2-4: International Telecommunications, The View from Volkswagen Minicase 4-4: The National Cargo Bureau, PCs at Sea Minicase 3-4: Whirlpool Corporation, Fitting the Management Pieces Together Minicase 8-4: Byer California, Using a Frame-relay Value-added Network Minicase 18-4: Forrester Research, A View of the Network Manager of the 1990s Minicase 17-3: Electronic Mail, Counting the Hidden Costs

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