EDI and Electronic Commerce in Banking
The use of EDI and, in fact, all forms of electronic commerce, should be based on a clear and established business
objective such as reducing inventory, lowering personnel costs, speeding up access to information or reducing errors. EDI is a tool, facilitated through technology. In fact, the components of EDI technology are becoming commodity products, leaving changing the business process and the associated costs as the primary force and considerations.
EDI can invoke a major change to the culture of any organisation (often even more than the impact it has on the organisation's systems). Therefore, implementation should be aimed at minimising and controlling the human impact of the process. To appreciate the business and cultural impacts fully, however, the technical processes and information flows need to be understood.
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