Electronic Commerce Relationships:
Trust by Design
In Electronic Commerce Relationships: Trust by Design,
four expert authors present today's best practices for
designing trust into any
e-commerce system. Start by understanding the key elements of trust in e-commerce
- certainty, confidentiality, and privacy - and then learn to build systems that
deliver all three. Discover no-nonsense, proven techniques for e-commerce risk
mitigation, trust, control, audit, and security - along with specific recommendations
and processes you can implement now. Coverage includes:
- Cost-effective security measures that augment business relationships instead of intruding on them
- Privacy and other key issues in global markets
- New internal and external audit and compliance techniques specifically designed for e-commerce
- Managing e-commerce projects that include in-house and outsourced elements
Electronic Commerce Relationships: Trust by Design brings
together profound insight not only into today's state of the art in e-commerce, but
also into the future - including the best ways to manage uncertainty and anticipate
key challenges so they can be resolved successfully. If you're determined to be an
e-commerce leader - not just a player - no other book offers this much value.
Available online extracts from this book:
- Electronic Commerce and the Concept of Trust
- Trends to Follow and Opportunities to Take
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